Help Center

Got a question? Help is at hand!


Shipping times

When can I expect my order to arrive?

When will I receive tracking information?

How do I track my order?

What countries do you ship to?

My shipment is still in transit after the suggested delivery time, what do I do?

Is there free shipping to my country?

Can I make changes to my shipping address after I place my order?

Shipping Guarantee


Do you provide size charts?

How do I use a voucher / promotional code?

My Tag SIze Is Different To What I Ordered?

Is there any more information about your products?


Return Policy

Change of Mind Returns

My Item Doesn’t Match the Description?

My Item Has a Minor Fault?

Additional Information

Refunds ( if applicable)


Late or missing refunds (if applicable)

Change Of Mind Policy

What Is Covered?

How Do I Return?

What is a Change of Mind Return?

What Solutions Will Be Offered?